Table 1 How data collected in December 2009–October 2010 was analyzed

1

Two moderators coded data independently

2

10 % of data were independently coded and compared to ensure inter coder reliability and an agreement then reached on a coding tree

3

Themes were identified in advance and emerging themes were derived from data

4

Nvivo version 8 software was used for data management

5

Quotations were presented to illustrate themes. All quotes attributable to participants were anonimized

6

Major themes were clearly presented in the findings

7

There were descriptions of diverse cases and discussion of major themes