Skip to main content

Table 5 Category of staff, hours of operation and the type of services provided in health centres and chemical stores in December 2009–October 2010

From: Seeking treatment for uncomplicated malaria: experiences from the Kintampo districts of Ghana

Category of staff Hours of operation Type of services provided
Health Centre
Staff in-Charge of Health Centre (Enrolled nurse or a Physician Assistant)a 8 a.m.–5 p.m. during week days (official hours). A patient could call in at any time during the night or over the weekend (1) In-charge of the day-to-day work at the health centre
(2) Serve as consulting nurse in most medical cases that are reported at the health Centre including diagnosing and treatment of uncomplicated malaria
(3) Refer patients to referral hospitals for further treatment if the patient’s condition is beyond their capacity
Staff in-charge of history and records (community Health) 8 a.m.–5 p.m. during week days (official hours). A patient could call in at any time during the night or over the weekend and could be called to assist consulting nurse In charge of taking medical history and keeping of records of facility
Staff in-charge of consulting (enrolled nurse or a Physician Assistant) 8 a.m.–5 p.m. during week days (official hours). A patient could call in at any time during the night or over the weekend Serve as consulting nurse in most medical cases that are reported at the health centre including diagnosing and treatment of uncomplicated malaria
Staff in-charge of dispensary (Community Health Nurse) 8 a.m.–5 p.m. during week days (official hours). A patient could call in at any time during the night or over the weekend and could be called to assist consulting nurse In charge of dispensing of drugs to patients who call at the health centre
Chemical store
Chemical store ownera 8 a.m.–5 p.m. during week days. A patient could call in at the drug store at any time during the night or over the weekend (1) Diagnostics
(2) Sale of medicines including anti-malarials
(3) Counsel and advice clients to seek treatment at the health centre
Chemical store assistant Work from 8 a.m.–5 p.m. during week days. A patient could call in at the drug store at any time during the night or over the weekend. The assistant acts in the absence of the drug shop owner (1) Diagnostics
(2) Sale of medicines including anti-malarials
(3) Counsel and advice clients to seek treatment at the health centre
  1. aMain respondent in the IDIs