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Table 2 Usage of and satisfaction with iCCM services (reported for all respondents and for the subset of respondents with a child in their household receiving iCCM care in the last month)

From: Usage of and satisfaction with Integrated Community Case Management care in western Uganda: a cross-sectional survey

Measure All respondents n (%) iCCM care in last month n (%)
Usage of iCCM services
 Ever seen VHW for iCCM care 249 (92%)
 VHW available promptly* 241 (97%) 134 (99%)
 Ever unable to find VHW when child was sick 39 (14%) 14 (10%)
 Contact VHW most of the time or every time child is sick 158 (58%) 94 (69%)
 When child is sick, contact VHW by going to her/his house 235 (87%) 120 (88%)
 Seen VHW for iCCM care in last month* 136 (55%)
Satisfaction with iCCM services
 Overall experience of most recent time receiving iCCM care—rated very good or excellent* 150 (60%) 86 (63%)
 Would have child seen by VHW in the future when child sick 263 (97%) 136 (100%)
 Confidence in VHW’s overall abilities—rated confident or very confident 250 (92%) 133 (98%)
 Confidence in VHW’s ability to manage fever—rated confident or very confident 249 (92%) 134 (99%)
 Confidence in VHW’s ability to manage cough—rated confident or very confident 246 (91%) 127 (93%)
 Confidence in VHW’s ability to manage diarrhoea—rated confident or very confident 249 (92%) 131 (96%)
  1. iCCM: Integrated Community Case Management; VHW: village health worker
  2. *Question only asked of respondents with a child in their household who had received iCCM care at some point
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